At SexCityShop.gr, we deeply respect your privacy. We recognize that the nature of our products (adult wellness) requires the highest level of confidentiality and security. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Greek Legislation.
1. Data Controller
The entity responsible for processing your personal data is:
Company Title: Black Hot Pepper E.E.
Address: Oulof Palme 5, Agioi Anargyroi, Athens, 13561, Greece
VAT Number: 802976657 | Tax Office: KEFODE of ATTIKA
GEMI Number: 186598803000
Phone: +30 2110087712 | Email: [email protected]
2. What Data We Collect
We collect only the data absolutely necessary to serve you:
Identity Data: First Name, Last Name.
Contact Data: Shipping/Billing Address, Email, Phone Number.
Transaction Data: Order history, payment method. (Note: We do not store credit card details. Payments are processed securely by the bank/payment provider).
Connection Data: IP address, browser type, cookies (see below).
3. Purpose & Legal Basis of Processing
We process your data based on the following legal grounds:
Contract Execution: To process, ship, and deliver your order.
Legal Obligation: To issue tax documents (receipts/invoices) as required by Greek Tax Law.
Consent: For sending newsletters or using non-essential cookies. You may withdraw your consent at any time.
4. Who We Share Your Data With
Your data is confidential. It is shared only with third parties necessary for providing our services:
Courier Companies: Only necessary details (Name, Address, Phone) for delivery. Packaging is fully discreet.
Banks / Payment Providers: To process payments.
Accountants: For tax compliance.
All our partners are contractually bound to protect your data in accordance with GDPR.
5. Security & Discretion
SSL Encryption: Our website uses SSL protocol to encrypt data transferred between your browser and our servers.
Discreet Shipping: We respect your privacy. The parcel you receive will list a neutral sender name (e.g., company details like "Black Hot Pepper" or similar) and never "Sex Shop," ensuring the contents remain private.
6. Data Retention
We retain your data for as long as necessary to fulfill the contract and for the period required by tax legislation (usually 5-10 years for invoices).
7. Your Rights
Under GDPR, you have the following rights:
Access: To know what data we hold about you.
Rectification: To correct inaccurate data.
Erasure (Right to be Forgotten): To request the deletion of your data, provided there is no legal obligation to keep it (e.g., tax laws).
Portability: To receive your data in a structured format.
Objection: To refuse processing for marketing purposes.
To exercise your rights, please contact us at [email protected].
8. Cookies Policy
Our website uses cookies to improve your browsing experience.
What are Cookies?
Cookies are small text files stored on your browser when you visit a website.
Categories of Cookies We Use:
Strictly Necessary: Essential for the site to function (e.g., adding items to the cart, logging in). These cannot be disabled.
Performance (Analytics): Help us understand how visitors use the site (e.g., Google Analytics) to improve it. Data is anonymous.
Functionality: Store your preferences (e.g., language).
Marketing/Targeting: Used to show ads relevant to your interests (e.g., Facebook Pixel, Google Ads).
Managing Cookies:
Upon entering our site, you can choose which cookies to accept via our cookie banner. You can also change your browser settings to delete or block cookies.
